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Quality & compliance

Checked in India, so it clears at your port

Most problems in international trade are found too late — at destination. Our process is designed to find them at the producer, while they can still be fixed.

Our quality process

Four checkpoints for every lot

  1. Producer qualification

    We visit the producer, check licences, hygiene and capacity, and record what we find before placing an order.

  2. Approved sample

    You approve a sample against a written specification. That sample becomes the reference for the whole order.

  3. In-process checks

    We check raw material and work in progress — grade, moisture, cleaning and packing — while production runs.

  4. Pre-shipment inspection

    The finished lot is inspected and, where agreed, tested by an accredited lab or a third-party inspection agency before sealing.

Testing

What we test for

Tests depend on the product and your market. These are the checks most food and agri buyers ask for; reports come from NABL-accredited laboratories.

ParameterWhy it mattersTypical method
MoistureShelf life, mould risk and weight accuracyOven-dry / moisture analyser
Grade, size & purityMatches the approved sample and contractSieve / count analysis, visual inspection
Aflatoxins & mycotoxinsStrict limits in the EU, UK, USA and GCCHPLC or LC-MS/MS
Pesticide residuesMust meet the destination's maximum residue limitsLC-MS/MS and GC-MS/MS multi-residue
MicrobiologySalmonella, E. coli, yeast and mould countsISO / BAM methods
Foreign matterStones, insects and extraneous materialVisual and sieve inspection
Packing & labelsCorrect net weight, lot codes and destination labellingChecked against the approved artwork

Market requirements

We plan for your regulations

A summary of what typically applies to food shipments in our main markets. We confirm the exact requirements for each product and order.

MarketWhat typically applies
United StatesFDA food facility registration of the producer, Prior Notice before arrival, FDA labelling rules; the importer's FSVP programme
CanadaCFIA rules under the Safe Food for Canadians Regulations; importer's SFC licence; bilingual (English/French) labels
United Arab EmiratesProduct registration and Arabic labelling; preferential duty under India–UAE CEPA with a valid certificate of origin
United KingdomUK food law and maximum residue levels; pre-notification for higher-risk foods; preferential origin where the India–UK trade agreement applies
European UnionEU maximum residue levels and contaminant limits; increased official controls for some products from India

This is general guidance, not legal advice. Rules change; we check current requirements before each shipment.

Export documents

A complete document set, sent ahead

  • Commercial invoicePrice, Incoterm, HS code and payment terms
  • Packing listMarks, numbers, net and gross weights
  • Bill of lading / air waybillIssued by the carrier on shipment
  • Certificate of originPreferential where an FTA applies
  • Phytosanitary certificateFor plant products, where required
  • Certificate of analysisFrom an accredited laboratory, on request
  • Health / fumigation certificatesWhere the destination or buyer requires
  • Insurance certificateFor CIF shipments

Need a specific certificate or test?

Tell us your requirement and we will confirm what we can provide before you order.

Ask our team